These terms of use apply to the use of the Laventelihetki online store and orders placed in the online store. By placing an order, you agree to these terms.
Products and prices
Product prices are stated in euros. The total price of the order and any delivery costs are shown at checkout before the order is confirmed.
We strive to keep product, price, and availability information up to date. We reserve the right to correct any obvious errors in product descriptions, prices, or other online store information.
Product images are for illustrative purposes. The color, packaging, or appearance of a product may differ slightly from the image due to factors such as display settings, production batches, or the natural variation of handmade products.
Ordering
The customer is responsible for the accuracy of the information provided when placing an order. Please check the delivery address and contact details before confirming the order.
After receiving the order, the customer will be sent an order confirmation to the provided email address.
We reserve the right to cancel an order due to, for example, product availability issues, an obvious pricing error, or payment failure. If the order has already been paid for and it must be canceled, the payment will be refunded to the customer.
Payment
The payment methods available in the online store are shown at checkout. Payments are processed through payment service providers available on Shopify.
Delivery
Delivery methods, delivery costs, and estimated delivery times are stated in the online store and/or at checkout. Delivery times are estimates and may be affected by factors such as courier companies, product availability, and exceptional circumstances.
Returns and refunds
Returns, cancellations, and refunds are subject to Laventelihetki's return and refund policy and applicable consumer protection laws.
Incorrect products
If the product you receive is incorrect, damaged, or wrong, please contact our customer service as soon as possible. We handle complaints in accordance with applicable consumer protection laws.
Limitation of liability
Nothing in these terms limits the customer's rights under mandatory consumer protection laws.
Changes to the terms
Laventelihetki may update these terms of use as necessary. Orders are generally subject to the terms in effect at the time the order is placed.
Contact details
Laventelihetki
Business ID: 3566377-9
Email: asiakaspalvelu@laventelihetki.fi
These terms are governed by Finnish law, without limiting the customer's rights under mandatory law.