Delivery Policy

Delivery Area

Laventelihetki currently delivers orders to most European countries.

Shipping Costs in Other European Countries

Shipping costs for other European countries are displayed at checkout before the order is confirmed. Orders of at least €99 are delivered free of charge to all countries we deliver to.

Shipping Costs in Finland

Shipping costs start from €11.45.

Delivery is free for orders of at least €99.

The final shipping costs are displayed at checkout before the order is confirmed.

Deliveries to Finland: Carriers and Prices

Shipping prices to Finland are determined by the weight of the shipment:

  • 0–2 kg: €11.45
  • over 2–5 kg: €16.85
  • over 5–30 kg: €17.20

Orders of at least €99 are delivered free of charge. For other orders, the final shipping price is displayed at checkout.

AW Dropship lists the delivery method in Finland as Home Delivery (HD). If you provide a correct and complete home address, the parcel will be delivered to that address. GLS carries parcels up to 2 kg and DPD carries parcels from 2 kg. A local carrier partner may handle the final delivery leg; check your tracking details for instructions for your parcel.

The estimated delivery time after dispatch is 4–5 business days (excluding weekends). Large furniture is delivered by pallet. We will contact you by email to arrange delivery.

Delivery Time

The estimated total delivery time is usually 5–10 business days from the processing of the order. For shipments to Finland, delivery usually takes 4–5 business days from dispatch. This delivery time is included in the overall estimate of 5–10 business days.

The delivery time is an estimate. It may be affected by product availability, the carrier, public holidays, and other exceptional circumstances.

In some cases, the items in the order may be delivered in several separate shipments. This does not incur any additional shipping costs for the customer.

Order Tracking

If a tracking number is available for the shipment, we will send the tracking information to the customer by email once the order has been dispatched.

The customer is responsible for the accuracy of the delivery information provided when placing the order.

Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact our customer service. We will investigate the status of the shipment.

Damaged or Incorrect Shipment

If the product you received is damaged, incorrect, or you have received the wrong product, please contact our customer service as soon as possible. Provide your order number and describe the problem. If necessary, we will request photos of the product and packaging.

Contact Information

Laventelihetki
Email: asiakaspalvelu@laventelihetki.fi

Home delivery in Finland: address details and delivery issues

AW Dropship confirms that when you provide a correct and complete home address, the parcel will be delivered to that address.

Please check the recipient’s name, street and house number, building or apartment details if applicable, postal code and city. Add a phone number and email address if the carrier requests them. A city name alone is not a complete delivery address.

If the address is incomplete or incorrect, or a problem occurs during delivery, the parcel may be delayed or delivery may fail. We cannot promise that it will automatically be redirected to a pickup point in the city. Contact our customer service promptly and include your order number, tracking number if available, and the correct, complete address. We will check the situation with the carrier and explain the available options.

Customer service: asiakaspalvelu@laventelihetki.fi

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